{"id":808,"date":"2022-07-19T16:59:36","date_gmt":"2022-07-19T16:59:36","guid":{"rendered":"https:\/\/sites.ncleg.gov\/ped\/?page_id=808"},"modified":"2022-07-26T14:33:42","modified_gmt":"2022-07-26T14:33:42","slug":"2016-01","status":"publish","type":"page","link":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/","title":{"rendered":"Enhanced Oversight of Service Contracts Can Help Ensure Cost-Effective Performance (January 2016)"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large is-resized h-50 w-50 float-right pl-4 pt-2\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/PnCLogo-1.jpg\" alt=\"\" class=\"wp-image-853\" width=\"700\" height=\"600\"\/><\/figure>\n\n\n\n<p>State agencies are responsible for each of three phases of contract procurement: sourcing evaluation, contract formation, and contract management. PED found that state agencies are not ensuring procurement of contracted services achieves best value. PED examined 133 contracts for high-value services with total award value of $1.24 billion and found $511 million stemmed from non-competitive practices. State agencies are not adequately adhering to best practices with regards to documenting the basis for their decisions to contract with private providers; not including all necessary attributes of an effective service contract during the procurement process; and not ensuring compliance with terms and conditions. State-level monitoring by the Department of Administration\u2019s Division of Purchase and Contract (P&amp;C) has also failed to contribute to achievement of best value. The General Assembly should require state agencies to submit business cases for high-value services to P&amp;C for review and approval in accordance with established criteria and direct P&amp;C to implement a system to monitor state agency-administered contracted services.<\/p>\n\n\n\n<p><a href=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/Contracted_Services_Report_Final.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Final Report<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/Contracted_Services_Exec_Summary.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Executive Summary<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/Contracted_Services_Recommendations.pdff\" target=\"_blank\" rel=\"noreferrer noopener\">Recommendations<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/Contracted_Services_Presentation.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Presentation<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Relevant Legislation:<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.ncleg.gov\/BillLookup\/2017\/H16\" target=\"_blank\" rel=\"noreferrer noopener\">House Bill 16<\/a>\/<a href=\"https:\/\/www.ncleg.gov\/BillLookup\/2017\/S90\" target=\"_blank\" rel=\"noreferrer noopener\">Senate Bill 90<\/a>\u00a0(2017\u201318): An act to enhance oversight of state service contracts, as recommended by the Joint Legislative Program Evaluation Oversight Committee.\u00a0<strong>This legislation was not enacted.<\/strong><\/li><li><a href=\"https:\/\/www.ncleg.gov\/BillLookup\/2015\/H976\" target=\"_blank\" rel=\"noreferrer noopener\">House Bill 976<\/a>\/<a href=\"https:\/\/www.ncleg.gov\/BillLookup\/2015\/S789\" target=\"_blank\" rel=\"noreferrer noopener\">Senate Bill 789<\/a>\u00a0(2015\u201316): An act to enhance oversight of state service contracts, as recommended by the Joint Legislative Program Evaluation Oversight Committee.\u00a0<strong>This legislation was not enacted.<\/strong><\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><br>Press Coverage:<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"http:\/\/www.newsobserver.com\/news\/politics-government\/state-politics\/article54300550.html\" target=\"_blank\" rel=\"noreferrer noopener\">News &amp; Observer<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>State agencies are responsible for each of three phases of contract procurement: sourcing evaluation, contract formation, and contract management. PED found that state agencies are not ensuring procurement of contracted services achieves best value. PED examined 133 contracts for high-value services with total award value of $1.24 billion and found $511 million stemmed from non-competitive [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","footnotes":""},"class_list":["post-808","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Enhanced Oversight of Service Contracts Can Help Ensure Cost-Effective Performance (January 2016) - Program Evaluation Division<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Enhanced Oversight of Service Contracts Can Help Ensure Cost-Effective Performance (January 2016) - Program Evaluation Division\" \/>\r\n<meta property=\"og:description\" content=\"State agencies are responsible for each of three phases of contract procurement: sourcing evaluation, contract formation, and contract management. PED found that state agencies are not ensuring procurement of contracted services achieves best value. PED examined 133 contracts for high-value services with total award value of $1.24 billion and found $511 million stemmed from non-competitive [&hellip;]\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Program Evaluation Division\" \/>\r\n<meta property=\"article:modified_time\" content=\"2022-07-26T14:33:42+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/PnCLogo-1.jpg\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/\",\"url\":\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/\",\"name\":\"Enhanced Oversight of Service Contracts Can Help Ensure Cost-Effective Performance (January 2016) - Program Evaluation Division\",\"isPartOf\":{\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/PnCLogo-1.jpg\",\"datePublished\":\"2022-07-19T16:59:36+00:00\",\"dateModified\":\"2022-07-26T14:33:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#primaryimage\",\"url\":\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/PnCLogo-1.jpg\",\"contentUrl\":\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/PnCLogo-1.jpg\",\"width\":300,\"height\":300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sites.ncleg.gov\/ped\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Enhanced Oversight of Service Contracts Can Help Ensure Cost-Effective Performance (January 2016)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/#website\",\"url\":\"https:\/\/sites.ncleg.gov\/ped\/\",\"name\":\"Program Evaluation Division\",\"description\":\"Just another NCGA Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sites.ncleg.gov\/ped\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Enhanced Oversight of Service Contracts Can Help Ensure Cost-Effective Performance (January 2016) - Program Evaluation Division","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/","og_locale":"en_US","og_type":"article","og_title":"Enhanced Oversight of Service Contracts Can Help Ensure Cost-Effective Performance (January 2016) - Program Evaluation Division","og_description":"State agencies are responsible for each of three phases of contract procurement: sourcing evaluation, contract formation, and contract management. PED found that state agencies are not ensuring procurement of contracted services achieves best value. PED examined 133 contracts for high-value services with total award value of $1.24 billion and found $511 million stemmed from non-competitive [&hellip;]","og_url":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/","og_site_name":"Program Evaluation Division","article_modified_time":"2022-07-26T14:33:42+00:00","og_image":[{"url":"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/PnCLogo-1.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/","url":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/","name":"Enhanced Oversight of Service Contracts Can Help Ensure Cost-Effective Performance (January 2016) - Program Evaluation Division","isPartOf":{"@id":"https:\/\/sites.ncleg.gov\/ped\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#primaryimage"},"image":{"@id":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#primaryimage"},"thumbnailUrl":"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/PnCLogo-1.jpg","datePublished":"2022-07-19T16:59:36+00:00","dateModified":"2022-07-26T14:33:42+00:00","breadcrumb":{"@id":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sites.ncleg.gov\/ped\/2016-01\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#primaryimage","url":"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/PnCLogo-1.jpg","contentUrl":"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/07\/PnCLogo-1.jpg","width":300,"height":300},{"@type":"BreadcrumbList","@id":"https:\/\/sites.ncleg.gov\/ped\/2016-01\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sites.ncleg.gov\/ped\/"},{"@type":"ListItem","position":2,"name":"Enhanced Oversight of Service Contracts Can Help Ensure Cost-Effective Performance (January 2016)"}]},{"@type":"WebSite","@id":"https:\/\/sites.ncleg.gov\/ped\/#website","url":"https:\/\/sites.ncleg.gov\/ped\/","name":"Program Evaluation Division","description":"Just another NCGA Sites site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sites.ncleg.gov\/ped\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/sites.ncleg.gov\/ped\/wp-json\/wp\/v2\/pages\/808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.ncleg.gov\/ped\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.ncleg.gov\/ped\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.ncleg.gov\/ped\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.ncleg.gov\/ped\/wp-json\/wp\/v2\/comments?post=808"}],"version-history":[{"count":1,"href":"https:\/\/sites.ncleg.gov\/ped\/wp-json\/wp\/v2\/pages\/808\/revisions"}],"predecessor-version":[{"id":858,"href":"https:\/\/sites.ncleg.gov\/ped\/wp-json\/wp\/v2\/pages\/808\/revisions\/858"}],"wp:attachment":[{"href":"https:\/\/sites.ncleg.gov\/ped\/wp-json\/wp\/v2\/media?parent=808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}