{"id":176,"date":"2022-06-23T16:31:54","date_gmt":"2022-06-23T16:31:54","guid":{"rendered":"https:\/\/sites.ncleg.gov\/ped\/?page_id=176"},"modified":"2022-07-25T19:55:26","modified_gmt":"2022-07-25T19:55:26","slug":"2020-04","status":"publish","type":"page","link":"https:\/\/sites.ncleg.gov\/ped\/2020-04\/","title":{"rendered":"NC FAST Child Welfare Case Management Software Demonstrates Adequate Functionality but Poor Usability (June 2020)"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large is-resized h-50 w-50 float-right pl-3 pt-2\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/3-768x1024.jpg\" alt=\"\" class=\"wp-image-197\" width=\"700\" height=\"600\"\/><\/figure>\n\n\n\n<p>Session Law 2019-240 directed the Program Evaluation Division (PED) to examine the functionality of Project 4 (P4), the child welfare module of NC FAST. The Program Evaluation Division found that P4 is functional but scores poorly on usability. Implementation of P4 by the Department of Health and Human Services (DHHS) has been challenged by a host of issues including the absence of a state practice model, resource disparities, insufficient training, and issues surrounding appropriations.<\/p>\n\n\n\n<p><a href=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/NCFAST_ChildWelfare_Report.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Final Report (Updated June 12, 2020)<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/NCFAST_ChildWelfare_Highlights.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Report Highlights<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/NCFAST_ChildWelfare_Recommendations.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Recommendations<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/NCFAST_ChildWelfare_Presentation.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Presentation<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/NCFAST_ChildWelfare_Handout.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Handout<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Session Law 2019-240 directed the Program Evaluation Division (PED) to examine the functionality of Project 4 (P4), the child welfare module of NC FAST. The Program Evaluation Division found that P4 is functional but scores poorly on usability. Implementation of P4 by the Department of Health and Human Services (DHHS) has been challenged by a [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","footnotes":""},"class_list":["post-176","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>NC FAST Child Welfare Case Management Software Demonstrates Adequate Functionality but Poor Usability (June 2020) - Program Evaluation Division<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"NC FAST Child Welfare Case Management Software Demonstrates Adequate Functionality but Poor Usability (June 2020) - Program Evaluation Division\" \/>\r\n<meta property=\"og:description\" content=\"Session Law 2019-240 directed the Program Evaluation Division (PED) to examine the functionality of Project 4 (P4), the child welfare module of NC FAST. The Program Evaluation Division found that P4 is functional but scores poorly on usability. Implementation of P4 by the Department of Health and Human Services (DHHS) has been challenged by a [&hellip;]\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Program Evaluation Division\" \/>\r\n<meta property=\"article:modified_time\" content=\"2022-07-25T19:55:26+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/3-768x1024.jpg\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/\",\"url\":\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/\",\"name\":\"NC FAST Child Welfare Case Management Software Demonstrates Adequate Functionality but Poor Usability (June 2020) - Program Evaluation Division\",\"isPartOf\":{\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/3-768x1024.jpg\",\"datePublished\":\"2022-06-23T16:31:54+00:00\",\"dateModified\":\"2022-07-25T19:55:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/#primaryimage\",\"url\":\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/3-768x1024.jpg\",\"contentUrl\":\"https:\/\/sites.ncleg.gov\/ped\/wp-content\/uploads\/sites\/11\/2022\/06\/3-768x1024.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/2020-04\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sites.ncleg.gov\/ped\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"NC FAST Child Welfare Case Management Software Demonstrates Adequate Functionality but Poor Usability (June 2020)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sites.ncleg.gov\/ped\/#website\",\"url\":\"https:\/\/sites.ncleg.gov\/ped\/\",\"name\":\"Program Evaluation Division\",\"description\":\"Just another NCGA Sites site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sites.ncleg.gov\/ped\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"NC FAST Child Welfare Case Management Software Demonstrates Adequate Functionality but Poor Usability (June 2020) - Program Evaluation Division","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sites.ncleg.gov\/ped\/2020-04\/","og_locale":"en_US","og_type":"article","og_title":"NC FAST Child Welfare Case Management Software Demonstrates Adequate Functionality but Poor Usability (June 2020) - Program Evaluation Division","og_description":"Session Law 2019-240 directed the Program Evaluation Division (PED) to examine the functionality of Project 4 (P4), the child welfare module of NC FAST. 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